Legal Documents

F111's Terms & Conditions — Clear and simple English

Please read these terms before using f111. We've kept everything straightforward and jargon-free — no complicated legal language, just plain talk.

Last Updated: January 2026
Version 3.2
Account Policy

Each person may hold only one account. Users under the age of 18 are not permitted to use f111.

Payment Security

All transactions are protected with SSL encryption. Withdrawals are only processed to verified accounts.

Bonus Terms

Each bonus has its own wagering requirements. Please read the terms carefully before claiming any bonus.

Responsible Gaming

F111 is committed to promoting responsible gaming and offers self-exclusion and limit-setting tools.

Privacy Protection

Your personal information is never shared with any third party. Data protection is our top priority.

Dispute Resolution

F111 is committed to resolving any complaint or dispute within 7 business days.

By using f111.wine, you agree to these Terms and Conditions. Please read the full document carefully. If you have any questions, feel free to contact our support team.

Section 01
General Terms & Conditions

F111 (https://f111.wine) is an international online gaming platform serving players in Bangladesh. By using this platform, you are deemed to have read and accepted all of the terms and conditions set out below.

These terms form a legally binding agreement between f111 and the user. By creating an account or using the platform, you confirm that you accept all terms of this agreement.

  • F111 reserves the right to modify these terms and conditions at any time.
  • Users will be notified of any changes via email or in-platform notification.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.
  • These terms and conditions are available in both Bangla and English. In the event of any conflict, the English version shall prevail.

Playing games on f111 carries financial risk. Only bet what you can afford to lose. Stay mindful and set a budget when gambling.

Section 02
Account Registration & Eligibility Requirements

To register with f111, you must meet the eligibility requirements below. If these requirements are not met, f111 reserves the right to close the account at any time.

  • Age Restriction: You must be at least 18 years old to use f111.
  • Single Account: Only one account is permitted per person, per device, or per IP address.
  • Accurate Information: All information provided at the time of registration must be accurate and truthful.
  • Identity Verification (KYC): Withdrawals above a certain amount may require submission of a national ID card or passport.
  • Password Security: It is solely the user's responsibility to keep their account password confidential.

After registration, f111 reserves the right to verify the information you have provided. Withdrawals may be restricted until verification is complete. Accounts registered with false information will be terminated immediately and any balance may be forfeited.

Verify your mobile number and email address right after registration. This makes account recovery easier and ensures faster withdrawals.

Section 03
Payment, Deposit & Withdrawal Policy

F111 supports deposits and withdrawals through Bangladesh's leading mobile banking services — bKash, Nagad, and Rocket.

  • Minimum Deposit: ৳100 (one hundred taka).
  • Maximum Deposit: ৳5,00,000 (five lakh BDT) per day.
  • Minimum Withdrawal: ৳500 (five hundred BDT).
  • Withdrawal Processing Time: Usually within 5–30 minutes. In exceptional cases, it may take up to 24 hours.
  • Withdrawal Methods: Withdrawals must be made using the same method as the original deposit.
  • KYC Verification: Identity verification is mandatory for withdrawals of ৳50,000 or more.

F111 reserves the right to temporarily suspend withdrawals if a suspicious transaction is detected. We follow international standards to prevent money laundering. Withdrawals cannot be made directly from bonus balance — they are only available after wagering requirements have been met.

Using another person's bKash or bank account for deposits or withdrawals may result in account termination. Always use your own account.

Section 04
Bonuses, Promotions & Wagering Requirements

F111 regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly stated on the bonuses page.

  • Welcome Bonus: Available to new members only. Applicable once per account.
  • Wagering Requirements: The bonus amount must be wagered a specified number of times (typically 20x–30x).
  • Validity Period: Bonuses must generally be used within 7–30 days. Any unused bonus will expire at the end of this period.
  • Game Restrictions: Some bonuses are restricted to specific games. This will be stated in the bonus details.
  • Maximum Bet: When playing with bonus balance, the maximum stake per bet is ৳500.
  • Multiple Bonuses: Multiple deposit bonuses cannot be active simultaneously.

If bonus abuse is detected, f111 reserves the right to void all bonuses and any associated winnings. Using multiple accounts or coordinated betting to exploit the bonus system is strictly prohibited.

Please read the wagering requirements and validity period carefully before claiming a bonus. You can also deposit and play without a bonus — no restrictions will apply in that case.

Section 05
Gaming Policy & Result Transparency

All game outcomes at f111 are determined by a certified RNG (Random Number Generator) system, which is regularly audited by independent third-party reviewers.

  • Neither f111 nor its staff can influence or control the outcome of any game.
  • The RTP (Return to Player) rate for each game is as declared by the respective provider.
  • If a game is interrupted due to a technical issue, any incomplete bets may be considered void.
  • F111 is not liable for issues originating from a game provider's server.
  • Detailed game rules are available within each individual game.

If a technical error causes an incorrect payout in any game, f111 reserves the right to correct the amount, including deducting it from your balance.

Section 06
Prohibited Activities & Anti-Fraud Policy

The following activities are strictly prohibited on f111. Any violation will result in immediate account closure and the balance may be forfeited.

  • Multiple Accounts: Holding multiple accounts under one person.
  • Bonus Abuse: Coordinated betting to exploit the bonus system.
  • Chargeback Fraud: Filing false complaints with a mobile banking provider after making a deposit.
  • Software Hacking: Attempting unauthorized access to f111's systems.
  • Bots & Automation: Use of automated software to play games.
  • Underage Accounts: Operating an account on behalf of someone under 18.
  • Money Laundering: Using the platform for the purpose of money laundering.

F111 employs an advanced fraud detection system. Suspicious activity is flagged immediately and may be reported to the relevant authorities.

Section 07
Account Closure & Self-Exclusion

Users may close their account at any time. f111 also reserves the right to suspend or permanently close an account for specified reasons.

  • Voluntary Closure: Upon notifying the support team, the account will be closed within 24 hours. Any remaining balance will be refunded subject to verification.
  • Self-Exclusion: You may request a self-exclusion from the platform for a set period (from 7 days to permanent).
  • Cooling-Off Period: A break can be taken for anywhere between 24 hours and 30 days.
  • Closed by f111: If a rule violation is found, the account may be closed without prior notice.

If a user attempts to access the platform while self-exclusion is active, f111 bears no responsibility for that. To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

Section 08
Limitation of Liability & Risk Acknowledgement

F111 services are provided on an "as is" basis. There are limitations to f111's liability that users should be aware of.

  • You fully understand the risk of losing money in online gaming.
  • F111 is not liable for any disruption to gameplay caused by internet disconnection.
  • F111 is not responsible for transaction delays caused by server issues on the part of third-party payment providers.
  • F111 is not responsible for any loss of account access resulting from a user's own negligence.
  • In the event of an unexpected technical error, f111 may void the bet rather than offer compensation.

F111 reserves the right to temporarily suspend all or part of its services at any time, without notice and for any reason.

Section 09
Privacy & Data Retention Policy

F111 places the highest importance on user privacy. All information provided during registration is stored securely.

  • Data Collection: Name, mobile number, email, and payment details are collected.
  • Use of Information: Used for service improvement, identity verification, and customer support.
  • Third Parties: Your information is never shared with any third party except where required by law.
  • Cookies: Cookies are used to enhance your website experience.
  • Data Deletion: After account closure, data is retained in accordance with legal requirements.

For more details, visit our Privacy Policy Read the page.

All your data on f111 is protected with SSL 256-bit encryption. We will never ask for your password or payment PIN via email or phone.

Section 10
Terms Changes & Contact Information

F111 reserves the right to change, amend, or update these Terms and Conditions at any time. Users will be notified at least 7 days before any changes take effect.

  • For significant changes, users will be notified via email and platform notifications.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.
  • Previous versions of the terms and conditions are available upon request from the support team.

If you have any questions or complaints regarding these terms, please contact us:

  • Email: support@f111.wine
  • Live Chat: Available on the website 24/7
  • Complaint Response Time: Up to 7 business days
FAQ

Frequently Asked Questions About the Terms

Absolutely. Taking a bonus at f111 is entirely optional. If you deposit without claiming a bonus, no wagering requirements apply and you can withdraw any amount at any time.

Upon voluntary account closure, your real cash balance (excluding any bonus balance) will be refunded. Identity verification must be completed beforehand, and processing typically takes 3–5 business days.

Contact us via live chat or email support@f111.wine. Attaching relevant screenshots or details will help us resolve your complaint faster. f111 aims to resolve all complaints within 7 business days.
Get Started Now

Done reading the terms? Join f111 now.

Clear rules, secure payments, and Bengali support — f111 is Bangladesh's most trusted gaming platform.

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